Stow
Marketplace & Multi-Channel Fulfilment

One stock operation. Multiple sales channels. Different fulfilment routes.

Most growing brands sell in more than one place — a DTC store, Amazon, TikTok Shop, wholesale. Each channel has its own packing, labelling and carrier rules, but it does not need its own warehouse. Stow holds your stock once and fulfils each channel from it, with the route that channel needs.

Discuss your channel mixSee the operating model
DTCAmazon FBMFBA prepTikTok ShopB2B / wholesale
The problem

Every channel added is another set of rules to keep straight.

A DTC order, an Amazon FBM order, an FBA inbound shipment, a TikTok Shop order and a wholesale consignment are five different jobs. They can need different packing, different labels, different carrier or freight routes, and different returns paths — and often different stock positions across the UK and EU.

Run separately, that becomes duplicated stock, fragmented visibility and repeated manual work. The better question is not “a warehouse per channel” but “one stock operation that knows what each channel needs.”

The model

One coordinated stock operation, feeding every channel.

The channels are the inputs. The stock operation is shared. The routes out are what change — pick, pack, label, carrier and returns rules applied per channel.

Channels in
Shopify / DTC
Amazon FBM
FBA replenishment
TikTok Shop
B2B / wholesale
One coordinated stock operation
Across the UK and Poland — stock in one or both markets, depending on the operating model.
Routes out — per channel
Pick rules
Pack rules
Label rules
Carrier / freight routes
Returns paths

Orders arrive from each connected channel. Channel requirements are handled through agreed operational rules for picking, packing, labelling, shipment handoff and returns.

Channels supported

The channels one Stow operation can serve.

Stow connects to the channels you already sell on and fulfils the orders that come through them. It is not an official Amazon or TikTok partner, and platform connections are confirmed for your account rather than assumed.

Inventory & routing

How an order or replenishment moves through the operation.

Stock is received once and controlled centrally through warehousing and inventory management; the channel decides the packing, labelling and carrier route from there.

  1. Received
  2. Stored
  3. Channel need
  4. Pack & label
  5. Handoff
  6. Visibility
One stock operation, multiple channels
DTC storeAmazon FBMOne coordinated stock operationTikTok ShopB2B / wholesale

Each connected channel is fulfilled from the same held stock — with FBA replenishment prepared and dispatched as its own outbound route — through agreed rules for picking, packing, labelling, shipment handoff and returns. Illustrative operational view.

Returns across channels

Returns and removals from any channel feed one inventory decision.

A DTC return, a marketplace return and an Amazon removal all end in the same question: what can go back to sellable stock? Each is received, inspected and graded, then restocked, held, reworked or routed onward — via returns management.

  1. Return / removal
  2. Receive
  3. Inspect
  4. Grade
  5. Outcome
OutcomeRestockedHoldException
UK & EU model

Channels served from stock close to the customer.

Where a channel sells into both the UK and the EU, stock can sit in each market so orders are fulfilled locally rather than every parcel crossing a border — the wider picture is the UK & EU fulfilment operating model.

UK operation
United Kingdom
All channels fulfilled locally
UK carrier routes & returns
EU operation
Poland — EU base
All channels fulfilled locally
EU carrier routes & returns
One inventory view
Stock across both positions
Orders across every channel
Returns fed back to stock
Who this fits

When a multi-channel operation makes sense.

Selling through your own store and one or more marketplaces
Running Amazon (FBM and/or FBA) alongside DTC
Adding TikTok Shop to an existing ecommerce operation
Combining DTC with wholesale or retail distribution
Serving UK and EU customers from different stock positions
What we review

What Stow needs to scope a multi-channel setup.

Sales channels
Stock profile
SKU count
Monthly order range
DTC / B2B split
Marketplace requirements
FBA prep or replenishment needs
Returns profile
UK / EU destination mix
Related services

The services behind the channels.

Multi-channel FAQ

Common questions about marketplace and multi-channel fulfilment.

What is multi-channel fulfilment?

Multi-channel fulfilment is one inventory operation supporting orders from more than one sales channel — for example a DTC store, Amazon, TikTok Shop and wholesale — with the packing, labelling and carrier route each channel needs. The stock is held in one operation; the fulfilment route changes by channel.

Can one 3PL fulfil DTC and marketplace orders?

Yes. One stock position with Stow can serve DTC orders, Amazon FBM orders, TikTok Shop orders and B2B consignments. Each is a different fulfilment job — different packing, labelling and carrier routes — run from the same held inventory rather than separate stockpiles.

Can Stow support Amazon FBM and FBA preparation together?

Yes. FBM orders are fulfilled and shipped to the customer, while FBA prep prepares and labels stock where required for inbound to Amazon — both drawing on the same stock held with Stow. The dedicated detail is on the Amazon fulfilment and FBA prep page.

Can TikTok Shop orders be fulfilled alongside DTC orders?

Yes. Seller-fulfilled TikTok Shop orders are picked, checked, packed and dispatched through the same operation as DTC orders. Stow is not an official TikTok partner and does not participate in Fulfilled by TikTok; it fulfils the orders you receive through TikTok Shop.

How are returns handled across channels?

Returns and removals from any channel are received, inspected and graded, then restocked, held, reworked or routed onward. Which route a return should take is an operational decision tied to the channel and the stock, handled through returns management.

Can stock be held in both the UK and EU?

Yes. Stock can be held in the UK operation and the EU operation in Poland, so each market's channels are served from stock close to the customer. Whether to split inventory is an operational placement decision, covered by the UK & EU fulfilment model.

Tell us where your orders come from.

Your channels, stock profile, order volumes, DTC/B2B split and any Amazon or TikTok Shop requirements. We'll map the one-operation, multi-channel model and send back an itemised quote.

Discuss your channel mix →