Security & compliance

Your data and your stock, properly looked after.

Handing fulfilment to a partner means trusting them with your inventory, your customer data and your compliance exposure. Here is how we earn that.

Data

Customer data & privacy

✓GDPR-aligned handling of all personal data

✓Order data used only to fulfil and ship

✓Access limited to staff who need it

✓Clear data processing terms in every contract

Compliance

Customs, VAT & duties

✓EU and UK customs documentation handled

✓VAT and IOSS managed for cross-border orders

✓Duties calculated and declared correctly

✓Records kept for audit and recall readiness

Physical

Warehouse & stock security

✓Access-controlled, monitored facilities

✓Stock counted on intake and reconciled

✓Lot and serial tracking for traceability

✓Segregation of high-value inventory

Resilience

Continuity & cover

✓Multiple sites reduce single-point failure

✓Documented business continuity planning

✓Goods-in-transit and storage insurance

✓Defined incident response and escalation

NOTE

Formal certifications (such as ISO 27001 and named insurance cover) will be listed here with their certificate numbers once finalised. We would rather leave a gap than claim a badge we cannot evidence.

Need this for due diligence?

We are happy to walk your team through our data handling, insurance and continuity plans before you commit.

Request the detail →